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Frequently Asked Questions
Please find below some of the most frequently asked questions about our luxury hire services. Have a look and see if your question can be answered here. If not, feel free to contact us either by submitting an enquiry, sending us an email, or by phone.
Can you deliver my rental and collect it?
Yes, we can deliver your rental directly to your home or place of work. Additional costs apply for this service...
Can I purchase additional mileage?
Yes, excess miles are chargeable depending on the type of vehicle you wish to hire.
Do you do longer-term hires?
Yes, long-term hires are possible at preferential rates. However, you will need to take into consideration that we do not...
How Old Do I Have To Be To Rent A Music Car Hire?
In order to rent our vehicles for a music video, you must be 16 and over. For more information, please...
Can I add an additional driver and if so how old do they have to be?
Yes, we can add additional drivers to the rental. However, the additional driver will have to meet our age criteria...
Is The Fuel Included?
When hiring our vehicles for your music video, fuel is included. If you require more information about this, then please...
Can I rent a car for a day?
Our minimum rental period is two days from Monday-Thursday and weekend hires are from Friday-Monday.
Are there discounts for hiring more than one car?
There are some discounts for hiring more than one car. If you intend to hire more than one vehicle, please...
When is my security deposit returned?
Your deposit is refunded back onto your credit or debit card as soon as the rental is over. Please allow...
What is the minimum hire length?
The minimum hire period for our vehicles is two days. If you require a vehicle for an event, then we...
Can the security deposit or insurance excess be reduced?
No, we do not offer a Collision Damage Waiver (CDW), it means that you would be responsible for any damages...
Can we take pictures & play our own music?
Sure , you can ask our chauffeurs to assist you.
Is A Driver Included In The Price?
Yes, when hiring our vehicles for your music video or TV, there will be a driver accompanying the vehicle. Please...
Can I Drive The Car For My Music Video Shoot?
If you wish to drive our vehicles during your video shoot, then you must be over the age of 25,...
Can we eat or drink in the prom hire car?
No, sadly no food or drink is allowed in any of our vehicles.
What Am I Not Allowed To Do?
All our static hire services come with a no smoking policy, and sitting on the vehicle is not prohibited. To...
Where does the chauffeur collect from at an airport?
Our Royal Rentals chauffeurs can meet you at any airport in the UK, as long as you provide flight times...
Can I still hire with a driving offence?
This may be possible but is not guaranteed. We will have to submit an insurance referral to our underwriters. Acceptance...
Can I hire with under 5 years driving experience?
There are certain cars that are available to drivers with less than five years of experience. These are the cars...
How much is it to reserve a rental?
To reserve any vehicle, you will need to pay the initial rental fee. Once we have this, the rental is...
// The Royal Rentals app
20% off when you book in the app
Browse the whole fleet, request a quote and pay — all from your phone. Every hire booked through the app gets 20% off the rental price.
- Request a quote on any car in seconds
- Pay securely and track every booking
- Instant ID check — no paperwork
- Live updates the moment your quote is ready
Free to download. Discount applies to the rental price of bookings made in the app.
